iCrew Live Chat

iCrew Live Chat is a powerful way to instantly engage every website visitor. Having a great website is just the first step in communicating your brand message. Live Chat is the first step in showing customers that your organization is professional, knowledgeable, and eager to help. It gives you the opportunity to understand your shopper’s needs and provide them with value your competitors are not.

Any business serious about reflecting a culture of World Class customer service should be using “Live Chat” to exemplify that first impression.

If you need to generate more leads from your existing website and would like to reduce any dependency on third party lead sources your dealership website is a perfect place to start. Leads generated from your own website statistically close at a higher ratio than any other Internet lead source coming into your dealership.

iCrew Live Chat Features

  • iCrew Live Chat proactively engages every visitor to your dealership website and acts as a virtual greeter.
  • Our system collects important shopper information and seamlessly pushes that information into your CRM/ILM including the complete conversation transcript.
  • Customized messages are displayed on your website shopper’s screen at just the right moment to get them interested and chatting with our virtual sales team.

How Would A 30% Increase In Leads This Month Impact Your Dealership?


live chat icon. Chatting online button.

Many dealers are seeing an ROI of 2x or even 3x the volume of qualified leads coming from their store’s website. However, being conservative, we generally project that you should see at least a 30% increase in your lead volume, and a closing ratio in line with existing leads that come for your own website. How Would 40-60 Additional Leads This Month Impact Your Dealership?

If you are looking to reduce the cost per vehicle sold from Internet leads let us help drive your dealership lead cost down by engaging more of your existing website visitors.